Individual portfolio- pebble Essay Example | Topics and Well Written Essays - 750 words

Individual portfolio- pebble - Essay Example l with responsibility for allocation of duties to her team, ensuring correct food service, ensuring reasonable waiting times for food, and handling food complaints. Jiawen Zhu, as front house manager, was tasked with allocating roles to members of her team and ensuring availability of staff to receive guests. Chandra was chosen as kitchen manager with responsibilities to oversee kitchen team, allocate their responsibilities, ensure correct delivery of dishes, and enhance communication between chefs and the team. Finally, Gerel Bold was chosen as setting/clearing up manager with the responsibility of ensuring tables were correctly laid, allocation of duties to team members, and ensuring timely setting up and clearing up. For this event, a British summer theme was chosen. The British summer is unique because the sun sets later than usual in the evening after clocks are set back by one hour. The event will take into account the perception of the British summer, as consisting of two fine days and a thunderstorm (Eden 2008, p. 1). This theme will seek to show the colour, fun, and sun that are associated with summer, which will be reflected via the design and dà ©cor of the event, as well as the drink and food. Three courses will be presented as part of the meal menu, aiming to reflect the fun atmosphere through fun packaging. The idea of a British summer will be represented using red/blue/silver runners as representative of the British flag, while a colourful flower bouquet will be reminiscent of the summer season. The customers targeted for this event are university students and staff. This customer base is well educated and considers specific information regarding cooking methods. Thus, members of the staff will be required to know about the food and beverages offered in order to offer advice and answer questions by the customer, improving customer service. This customer base will also be seeking to satisfy specific needs other than dining, which may be related to